Community

Making a Difference

How does the quality profession demonstrate relevance in the community? How do we use our talents to collectively make a difference and have a positive impact on our community? By leveraging the passion and talents of our membership in using quality methodologies to drive improvement, we are helping “Not for Profit” (NPO) organizations do more with less.

We piloted an initiative in 2012 with North Carolina Metrolina Association for the Blind (MABNC), which was a huge success on many fronts. MABNC, a remarkable organization focused on providing billing/statement services for the visually impaired for many Fortune 500 companies, saw significant improvement in operations by base-lining and value stream mapping their processes…to hear an NPO talk about “first pass yields” was music to our ears. Our six ASQ members (a Master Blackbelt, a local Quality Executive, several seasoned consultants, and new quality professional) experienced industry cross-pollination, quality skill development, and organic mentorship, which aligned with some of the participating companies corporate social responsibility initiatives.

As a result of this success story, we are scaling the program to provide more opportunities for our members to make a difference in our community. To better qualify and increase our potential to have an impact, we have met with The Foundation for the Carolinas to begin identifying other NPOs to partner with.

Recently our chapter volunteered at the FTC Robotics Tournament at Kennedy Middle School in Charlotte. Students from mentoring programs and other Charlotte-area students were competing in the First Tech Challenge (FTC) State Qualifier Tournament.

If you would like to participate in a Community Improvement project, please contact communityimprovement@asqcharlotte.org.

Making a Difference

How does the quality profession demonstrate relevance in the community? How do we use our talents to collectively make a difference and have a positive impact on our community? By leveraging the passion and talents of our membership in using quality methodologies to drive improvement, we are helping “Not for Profit” (NPO) organizations do more with less.

We piloted an initiative in 2012 with North Carolina Metrolina Association for the Blind (MABNC), which was a huge success on many fronts. MABNC, a remarkable organization focused on providing billing/statement services for the visually impaired for many Fortune 500 companies, saw significant improvement in operations by base-lining and value stream mapping their processes…to hear an NPO talk about “first pass yields” was music to our ears. Our six ASQ members (a Master Blackbelt, a local Quality Executive, several seasoned consultants, and new quality professional) experienced industry cross-pollination, quality skill development, and organic mentorship, which aligned with some of the participating companies corporate social responsibility initiatives.

As a result of this success story, we are scaling the program to provide more opportunities for our members to make a difference in our community. To better qualify and increase our potential to have an impact, we have met with The Foundation for the Carolinas to begin identifying other NPOs to partner with.

Recently our chapter volunteered at the FTC Robotics Tournament at Kennedy Middle School in Charlotte. Students from mentoring programs and other Charlotte-area students were competing in the First Tech Challenge (FTC) State Qualifier Tournament.

If you would like to participate in a Community Improvement project, please contact communityimprovement@asqcharlotte.org.

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